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''' This will open your file browser to the current Firefox profile. Under the page logo on the left side, you will see '''Application Basics. Type '''about:support''' in the address box and press enter. You may have to approve the updating once again. To its right press the buttonĭelete all extensions* files and compatibility.ini in the Firefox profile Linux: Under the page logo on the left side,

Windows: Show Folder Linux: Open Directory Mac: Show in Finder This will open your file browser to the current Firefox profile. Under the page logo on the left side, you will see Application Basics. Type about:support in the address box and press enter.

It’s possible that there is a problem with the file(s) *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.Have you checked the overflow on the far right? > *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\" *(32 bit Windows) "C:\Program Files\Mozilla Firefox\" *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

*Download the full Firefox installer and save the file to the desktop If you keep having problems then also create a new profile. Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\".(32 bit Windows) "C:\Program Files\Mozilla Firefox\".Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

Download the full Firefox installer and save the file to the desktop.

Read this answer in context 👍 0 All Replies (7)ĭo a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release. I'll mark this one as solved but I'm still curious about the extensions not showing issue, albeit I'll be working on it. If all else fails I am going to try and uninstall the problematic extensions, then reinstall, unless someone here knows the solution to these issues? Other than that, the above (disabling extensions) solved the issue of the Customize box not showing up. It shows 100% no matter what level I zoom in or out of (even though the levels are changing). It doesn't even show up in the menu anywhere.ģ - The extension "Default Full Zoom Level" doesn't show the percentage levels like it used to. I really like this extension but it appears I cannot use it until I can find a way to get it back in the Toolbar. In the list of Extensions, where I am supposed to be able to put a check mark in the box that says "Show in Add on Bar" it won't let me mark the box.Ģ - Text to Voice Extension doesn't show up anywhere. I have to reselect the option to have it available in the Toolbar.

Here are the other issues I am seeing:ġ - Adblock Plus will not stay in the Toolbar after reopening Firefox. This puts a damper on what I can and can't put on the Toolbar. Having to disable the extensions I use doesn't make the extensions available to drag and drop when using Customize. I was able to mostly arrange things the way they were before with some minor exceptions. I disabled all of my extensions and this made it so the "Customization" box would show up as it's supposed to. Given my stubborn nature, I slept on this issue and this morning I came upon a solution, minus some things that I will have to look into further. I'm a pretty stubborn guy when it comes to computer issues and I generally have always sought out solutions to problems that avoid having to uninstall or reinstall software.

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